*Proof of ticket purchased

*Credit Card / Debit Card / Smart Phone . Event Is Cashless.

*Government issued photo I.D.

Our festival is a fully accessible event. Please read through this guide for info on all of our services including mobility assistance, alternative communication and visual accommodations.

Feel free to contact us at: support@snspresents.com with any questions or concerns.

ENTRY

While there is not a separate ADA entrance, both GA & VIP entrances have ADA accessible lanes available.

MOBILITY

The venue is navigable for patrons with mobility disabilities. BFF Fest is held at a venue that is made up of both grass and cement. There are accessible routes connected throughout the venue including parking, entrances, stages, ADA viewing areas, vendors, and all other activity areas.

We encourage all patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Patrons are also permitted to bring crutches, walkers, and canes into the event. We do not provide wheelchair or scooter rentals.

PARKING

There are several close-by parking lots available in the downtown area. Specifically designated handicap parking spaces are free to use for disabled permit holders in Las Vegas. These designated spaces are marked with the International Symbol of Access. Permit holders can also park in metered, on-street parking spaces for free for up to four hours in the city of Las Vegas. Handicap permit holders need to pay for parking if they are parking in metered, on-street spaces for more than four hours. Also, some privately owned parking lots require handicap permit holders to pay a fee to use their parking lot.

SERVICE ANIMALS

Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.

The following guidelines must be followed:

Service animals must remain by the handler's side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal's work or if the handler's disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.

Service animals must be housebroken and should use the service animal relief area.

Anyone bringing a service animal will be responsible for and liable for any damage or injury caused by the service animal.

All service animals should have legally required vaccinations. The ADA Coordinator or Manager may ask for proof of vaccination during the verification process.

We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.

VIEWING AREAS

There is an accessible viewing area made available to ADA patrons at the main stage. For more information on how to gain access to these areas, please visit us at the Box Office.

Seating is available on a first come, first served basis.

Companions may be asked to stand in the back if the viewing area reaches capacity.

Guests may not save spots.

Blocking the view of the guests sitting behind you is not permitted.

Standing is permitted only in the very back row.

Patrons and companions may not smoke in these areas.

ADDITIONAL SERVICES

First Aid: We have several First Aid locations throughout the venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.

Special Dietary Needs: The event will have food vendors that provide vegetarian, vegan and gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at support@snspresents.com for further assistance.

Pregnancy & Nursing: If you require assistance with anything related to pregnancy, nursing, or breast milk pumping, please reach out to the information team at support@snspresents.com

Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.

Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed, please reach out to us at support@snspresents.com at least 30 days prior to the event.

For our 21+ attendees we will have various full bars spread out throughout the festival grounds, featuring your favorite brews and booze. Please note that all bars are cashless.

Artwork for Best Friends Forever was created by Salvador Verano.

BOX OFFICE HOURS

Friday Oct 11th: 11:00AM - 11:00PM
Saturday Oct 12th: 11:00AM - 11:00PM
Sunday Oct 13th: 11:00AM - 11:00PM
*All guests must be present to receive wristbands

Gates open at 12pm daily.
Music starts at 1pm daily.
Festival ends at 11:30pm nightly.

Reserve daily lockers for storage and recharging electronic devices at the link here!

Everyone, regardless of age, requires a ticket for entry. This includes babes in arms.

All bags larger than 12" x 12" (i.e. backpacks, suitcases, beach bags, etc) are prohibited from entry. Small bags are permitted and will be searched prior to entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle. Management is not responsible for any confiscated items.

We provide excellent, professional medical support for all of our attendees. Look for visible first aid signage to locate a First Aid booth. If you need medical assistance, look for a medical flag, or ask someone to assist you in finding one.

We offer a variety of food options from several local food trucks/vendors. We will have vegetarian, vegan and gluten-free options as well. Festival and artist merchandise will also be located within the festival grounds.

Find all-in-one travel packages at this link with our partner JamPack!

*Small bags no larger than 12" x 12"

*Blankets & lawn mats

*Non-aerosol sunscreen

*Non-professional, point & shoot cameras (attached lenses must be smaller than 2 inches)

*Medical devices (medication coolers, walkers, etc)

*Breast feeding devices & accessories

*Diaper bags (see bag policy)

*NO weapons, knives, pepper spray, fireworks, explosives, butane

*NO alcohol or illegal substances

*NO drones, UAV, UFOs or aircraft

*NO pets (exception is legitimate service animals as covered by law)

*NO chairs, tents, pop-ups, canopies or umbrellas

*NO strollers or wagons

*NO backpacks (large or framed), purses, bags larger than 12" x 12"

*NO squirt guns

*NO laser pens or similar focused light devices

*NO cameras with detachable lenses

*NO selfie-sticks, GoPros, tripods

*NO chains, chain wallets, or spiked jewelry

*NO spray paint or large markers

*NO glass containers

*NO outside beverages (exception is milk/formula for babies)

*NO outside food (reasonably-priced food is available inside the festival including vegan/vegetarian/gluten-free/dairy-free options)

*NO coolers of any size

*NO illegal or unauthorized vendors

*NO unapproved pamphlets, handouts, advertisements, and promotional materials (including stickers, vending items, etc)

Best Friends Forever is happening at the Downtown Las Vegas Events Center —adjacent to Fremont Street in downtown historic Vegas.

200 S 3rd St, Las Vegas, NV 89101

On site, the Lost & Found Booth will be located at the security tent. You can go there to report a missing item and see if we've found your missing item. We work hard to reunite folks with their stuff. At the end of each night, the lost and found is relocated to the security desk at the D Las Vegas. If you don't find your item before the festival is over, you can email us at: support@snspresents.com to report your missing item.

Reserve parking at the Downtown Las Vegas Events Center at the link here!

Please submit to our Best Friends Forever Press Application Form to apply for press access.

Re-Entry is only allowed for VIP or GA+ wristband holders. Standard GA does not come with re-entry.

Make sure you keep your wristband on for the entire event for access. If you lose, break, or misplace your wristband, you will need to purchase another ticket to enter the festival.

*All valid tickets for this event are being issued via 24tix.com. Any other 3rd party seller for this event (TicketMaster, StubHub, SeatGeek, etc.) are not partnered, and tickets purchased through these platforms are not guaranteed for entry. Refunds will not be Issued by BFF’s for purchasing Invalid tickets.

*No general refunds or exchanges. Refunds will only be issued in the event of full-day or multi-day cancellations. Refunds will not be issued for personal changes in plans, patron removal from the event, weather delays or artist specific cancellations due to weather, or experience related complaints.

* All valid tickets are sold via 24tix.com at the official ticketing link or 24tix Fan Marketplace. Any tickets resold through a third party platform such as StubHub, SeatGeek, Vivid Seats, and others are subject to being void without a refund.

* Line-up and dates are subject to change. Refunds will not be issued for any change in performances. Nor will refunds be issued in the event of a date postponement if the postponed date is scheduled within 12 months from the originally scheduled date.

* Purchaser agrees that their photo and likeness may be taken at the event by the Promoter or participating sponsors and/or artist teams during any and all days of the festival. This photo or video footage may be used in promotional materials, news stories, concert recordings, or other commercial purposes, and Purchaser gives implied consent to the above use of their image and likeness.

* Purchaser agrees to share their email and contact information with the Promoter for future contact regarding festival updates, information on other upcoming events, and other communications with participating sponsors and/or artist teams at Promoter discretion.

* Purchaser agrees to abide by all festival and venue policies. Failure to comply with any rules or policies may result in removal from the festival without a refund.

* Purchaser agrees to abide by the festival’s health & safety policies including vaccine or negative Covid testing requirements. Promoter reserves the right to change and adjust these policies at their discretion. Failure to comply with health & safety policies may result in entry refusal or removal from festival without a refund.

* Purchaser acknowledges the inherent risks of attending a festival of this kind many of which cannot be eliminated without changing the fundamental nature of the live music festival experience and waives liability for any bodily harm or damage to personal property that may result from attending this festival.

*Tickets are required for all attendees regardless of age. This includes children and babies in arms.

*If you have ADA needs, email support@snspresents.com to receive information on festival accommodations.

*This event is cashless. All major credit cards and tap-to-pay will be accepted for all festival purchases (tickets, parking, food, beverages, merch, etc.).

*No camping.

*No sitting on dance floor areas or directly in front of any stages.

*No unauthorized/unlicensed vending, soliciting, performances, handbills, sampling, or giveaways.

*No moshing, crowd-surfing, or stage diving.

*No Refunds or Exchanges.

*Festival entry ends nightly at 11pm.

*Alcohol should generally be consumed by the person who purchased it and must not be shared with anyone that could possibly be underage.

*Concerts are held rain or shine.

*There are currently no covid vaccine or negative test requirements. Covid protocols are subject to change. Attendees agree to follow all health & safety policies as defined on each festival day.

*Artists are subject to change. Refunds are not issued based on specific artist cancellations.

*Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion. These reasons include intoxication, disturbing hygiene, engaging in hate speech, belligerent or noncompliant behavior, acts or threats of violence, disturbing other guests, etc.

*Best Friends Forever rules are subject to change. Complete rules will be posted at the venue. Failure to follow these rules may result in your removal from the event without a refund.

Our VIP Festival Experience includes expedited festival entry, VIP viewing areas with exclusive bars & VIP restrooms, and unlimited ins and outs from the venue.

We want to ensure you have the best experience possible, starting with the moment you arrive and present your ticket! All tickets will be exchanged for a wristband - this wristband is your only access to the event. DO NOT TAKE IT OFF FOR ANY REASON! If you share it, lose it, remove it or damage it, we will not be able to replace it. If you lose, break or misplace your wristband you will need to purchase another ticket to enter the festival.